Optical

See the path ahead with clarity.

Get 50% off spectacle lenses*

Spoil yourself or your family with a 50% off spectacle lenses voucher!* For a limited time only, if you purchase a pair of Essilor® lenses at the Health Hub, you will receive an exclusive voucher to purchase a second pair of Essilor® lenses at 50% off.*

The voucher can be redeemed by anyone before 30 September 2022. Reward yourself or your family today and visit us for all your optical needs.

Book online or call us to make an appointment today.

health-hub-optical-promotion

*Terms and conditions apply, see here.

Not only do we care about the health of your eyes, we also want you to look good too.

Our Optical practice began over 30 years ago and provides quality eye care using specialised equipment to monitor your eye health. We have over 2,000 frames and brand name sunglasses at the Health Hub, accommodating for a wide range of preferences, styles and budgets. Optical accessories and eye care solutions such as contact lenses are also available.

Our optometrists use specialised retinal imaging equipment to monitor the health of your eyes, including checks for ocular disease, cataracts and glaucoma. Bulk billing for eye tests is available.

Services and treatments

eye test

When to see an optometrist

To maintain your health, it’s recommended to have an eye test with an optometrist once every two years or sooner if you notice your vision failing. Vision deterioration can present itself through straining your eyes when reading, driving or using computers and frequent headaches. Medical conditions such as diabetes may also affect your sight.

man with glasses and boy

Children’s eyesight

A healthy childhood should include regular eye tests. If you notice your child squinting their eyes when reading or watching tv, excessive tearing, eye rubbing or if they complain of painful eyes, it may be due to eye related issues.

Book an appointment to see our experienced optometrists and get the advice that you need.

Glasses

Our range includes designer labels Dolce & Gabbana, Prada, Versace, Bulgari, Tiffany, Calvin Klein Ted Baker and more. We also provide active and lifestyle frames and sunglasses such as Ray-Ban, Nike, Maui Jim and Mako among others.

Prodesign Denmark

Maui Jim

Morel Lightec

Some of our most popular brands

Frequently Asked Questions

What should I bring to my appointment?

See answer

For your first visit, it’s a good idea to bring the following:

  • A list of any medications and allergies along with your medical & surgical history,
  • Any relevant scans or reports;
  • Your Private Health Insurance card (if you have extras cover)
  • A referral, if you have one
  • Questions are always welcome and best time to ask is during your appointment
  • Your Medicare card

What should I expect?

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We strive to make your first experience with the Health Hub pleasant. We suggest new patients arrive early.

You will be welcomed by our friendly staff at reception. Once settled, feel free to explore by trying on some glasses in optical or have a free cup of coffee, water and enjoy wi-fi while you wait for your appointment

What will happen during my first appointment?

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Our optometrist will discuss your visual needs with you, measure your vision and prescribe glasses specific to your visual needs. Should you need glasses, we will guide you through the frame selection process and organise any additional tests as required and if necessary prescribe glasses specific to your visual needs.

What is the optical warranty policy?

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We are committed to giving you excellent service and quality products, our satisfaction commitment to you is:

Free Cleaning
Come in anytime and have your frames and lenses cleaned by our on-site lab team

Free Adjustments
Come in anytime and have your frames adjusted for the best fit, by one of our specialist team members

Prescription Guarantee
If your vision should change within 30 days of purchasing your glasses, we will review your prescription free of charge. If there is a change to your prescription, we will exchange your lenses at no additional cost.

Multifocal Lens
Adjusting to new multifocal lenses can take time, if you are not able to adjust to your new lenses within 30 days of the date of purchase you can exchange your lenses for either a pair of bifocals or two pairs of single vision glasses (one for close and one for distance) and we will refund any price difference

Lenses
If you are not adjusting to your new lenses or they are not performing as you expect within 30 days of purchase, bring them in for a free exchange.

* Prescription must be provided by The Health Hub Optometrist
**All satisfaction commitments are subject to the item or service being purchased from our store and free from damages

Warranty Clause
Returning goods if they are faulty. In line with Australian Consumer Law, you may be entitled to a replacement or refund if there is a major problem with one of our products. In case of minor problems, we may offer you a free repair instead of a refund or replacement. If you think that there is a fault with the goods you have received, please let us know straight away by contacting The Health Hub. Please include as many details as possible about the order and the problem with the goods.
*Most items have 24-month warranty against manufacturing defects.

What is not covered
• Wear and tear
• Modifications or repairs not made by The Health Hub
• Damage caused by accident, misuse, neglect or carelessness (dropping, scratches, leaving in high temperature, sunscreen)
• Change of mind on purchases
• Items or services not purchased at The Health Hub
• Incorrect external prescriptions provided to The Health Hub
• Using frames older than 1 year for new lenses (if the frame breaks a new frame and lenses will need to be purchased)
• Contact lenses