What is the group physiotherapy cancellation policy?

  • If you are unable to attend your group physiotherapy class, please cancel at your earliest convenience via text or phone health hub reception to allow fellow members who have been unable to gain class bookings to participate.
  • 24hrs notice is required to cancel your group physiotherapy class. Individuals who fail to cancel their appointments prior to 24hrs or fail to attend can be charged a fail to attend fee of $23 at the discretion of the treating practitioner.
  • In order to keep the group physiotherapy a covid safe environment, consideration will be given to those individuals whose ability to attend is impacted by sickness.